Suttons Tankers Receive Praise From Bip Organics For Urgent Support

Last week Suttons received a phone call on Friday evening from BIP Organics for urgent support collecting waste material from their customer in Bradford last weekend. The request was business critical to keep the customer’s Bradford site operational, which Suttons already deliver feedstock into and collect finished materials out of.

The Suttons Teesside site is manned by skilled operational planners 24 hours a day, 7 days a week, who worked hard to review the operation and plans, check stock levels and organise support accordingly. Suttons’ ability to flex up and redeploy resource where it was needed to fulfil the needs of the customer avoided significant business implications for BIP Organics.

Mark Lister at BIP said: “I would like to thank the team at Suttons Teesside for their quick and professional help when one of our clients had an onsite emergency due to equipment break down. This required the urgent removal of several bulk tanker loads of a flammable toxic material from Bradford and transport to our site in Middlewich. This was at short notice and over the weekend having to attend site at specified booking in times. If we had not reacted quickly the site would have needed to close its 24/7 operation at great cost. Suttons continued to support us during the following week.”

A huge thank you to the Teesside office, particular Catherine Gallagher and Chris Berry, Transport Planners, who went above and beyond to deliver for BIP.