Delivering Excellence in Compressed Gas Logistics

The Situation

A global supplier of liquefied compressed gases required a logistics partner to manage its intricate and far-reaching supply chain. Raw materials were sourced from Japan, the United States, and China, then shipped to the UK, where they were refined and blended with other chemicals to create sale-quality products.

The company’s distribution network covered the UK, nine European countries, India, the Middle East, and North and South America. For over 20 years, Suttons International has been a trusted partner, providing safe, reliable, and efficient transportation solutions to support this essential supply chain.

The Challenge

Transporting compressed gases is a complex and high-risk process, requiring storage at extremely high pressures and careful management of temperature-sensitive products. The operation demands specialised equipment and precise handling to maintain safety and product integrity. Adding to the challenge, these gases must move across international borders, each with stringent and varied regulatory requirements for labelling, documentation, and transport methods, where non-compliance can lead to delays, fines, or safety incidents. Ensuring the product remains uncontaminated throughout transit is equally critical, making it essential for the supplier to rely on a logistics partner capable of delivering consistent, safe, and efficient operations across a global network.

Suttons Solution

With decades of experience and a deep understanding of compressed gas logistics, Suttons International delivered a bespoke solution tailored to the customer’s needs.

Key highlights of the solution included:

  • Specialised Fleet: Suttons utilised a blended fleet of 50 Suttons-owned T50 tanks and over 700 customer-leased T50 tanks, allowing the seamless handling of 3,300 load movements in 2024, including both loaded and empty return trips.
  • Dedicated Gas Operations Team: A team of experts managed all customer activities, ensuring operational consistency and safety. Their expertise helped achieve a 95% On-Time In-Full (OTIF) delivery performance for 2024.
  • Advanced Network and Scheduling: Leveraging global network coverage and optimised routing, Suttons reduced lead times, improved delivery reliability, and minimised emissions to contribute to a more sustainable supply chain.
  • Safety Focus: By strictly adhering to international safety regulations, Suttons maintained a flawless safety record, with zero incidents reported during operations.
  • Strong Collaboration: A dedicated account management team provided continuous improvement initiatives and proactive problem-solving, ensuring a resilient and adaptable supply chain.

The Outcome

Suttons International’s tailored approach delivered outstanding results:

  • Supported the safe and efficient delivery of essential gases across a complex global distribution network.
  • Ensured a resilient and sustainable supply chain with reduced emissions and enhanced efficiency.
  • Strengthened a long-standing partnership by consistently exceeding safety, quality, and operational expectations.

Delivering Life’s Essentials

The refined compressed gases play a critical role in everyday life. They are essential for producing industrial products, such as air conditioning systems, and are also used in pharmaceutical and medical applications. This highlights the importance of ensuring uninterrupted supply chains for these life-enhancing products.

By providing a tailored solution combining specialised equipment, dedicated expertise, and robust operational processes, Suttons International has reinforced its position as a leading logistics partner for the compressed gas industry. This 20 year long partnership’s success demonstrates Suttons’ commitment to safety, efficiency, and sustainability in addressing complex global supply chain challenges.

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