As leaders in our field, Suttons Group use a range of technology and systems to ensure that we carry out each job with the highest levels of customer satisfaction. This approach also allows us to have full control over the location of our fleet so that we can keep our customers up to date with the progress of their goods.
Our data analytics and visualisation technology allow us to gather all data provided via our other programmes and display this information in a more meaningful way. Through improved visualisation of this data, we can be much clearer with our analysis. In turn, we are able to identify business inefficiencies and areas of improvement much more quickly.
Where reports would previously take days or weeks to create, our system updates daily provides instant updates, allowing Suttons Group to ensure your delivery stays on track. The data analytics and visualisation platform allows us to monitor KPI reporting, so we can be more reactive throughout the business, consistently meeting our customers needs.
At present, we are developing a new platform that will allow our customers to log in and view their account details in a more meaningful and visual way. This personal log in will help our customers to understand their account and provide a valuable opportunity to review and increase efficiencies and value. This is all part of our commitment to great communication and strengthening our relationship with our customers.
Technology is a key driver for Suttons Group's future. We are constantly looking into the latest systems and technology available on the market and looking at opportunities that will help us to further support our customers' visibility and understanding of their delivery status.
Recently, we have implemented tank telematics and smart heating solutions which provides Suttons Group customers with live GPS tracking and tank status updates from anywhere in the world. This customers real time information on which to make business decisions and additional peace of mind. We are also currently trailing a range of tank sensors to provide further tank insight and live data that we can track including GPS, fill levels, pressure levels and temperature levels.