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Privacy Policy

Website Privacy Statement

We are Suttons Transport Group Ltd, a company incorporated in England and Wales. Our company number is 3246133 and our registered address is: 

Gorsey Lane 



WA8 0GG 

("Suttons Transport Group Ltd" / "we" / "our" / "us"). We are committed to ensuring that your privacy is protected. We comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this Privacy Policy. Our Data Protection Officer can be contacted at

This Privacy Policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us. 

What information does Suttons Group hold and how will we use it? 

Information you give Suttons Group: You may give us information about you by completing enquiry forms on the Website or by requesting via the Website that we send you marketing information. The information you give to us may include your name, email address, address/location and phone number. This does not include all personal data processed by Suttons Group but only personal data it collects through its Website. 

Information we receive from other sources: This includes information we receive about you when you use other websites operated by us or other services we provide. This information may include your name, email address, postal address and phone number. 


Cookies are small files that are written or downloaded to your computer’s hard drive when you access a website. In compliance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, and other relevant legislation in force from time to time, we may issue cookies to your computer when you log onto the Website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are used on this site to keep track of the way in which visitors use our site. We use this information to compile reports and this helps us to improve the Website. 

The table below explains the cookies we use and why:

Cookie Name




__utma, __utmb, __utmc, __utmt, __utmz


2 days to 2 years

These cookies are set by Google Universal Analytics. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

_jsuid, heatmaps_g2g, _first_pageview, cluid


1 day to 20 years

These cookies are set by Clicky web analytics service. This service allows us to track how you move through the site.



2 years 

These cookies are used by the Vimeo video player on websites. The main purpose of this cookie is: Functionality


Suttons Group

Expires: At end of session

This cookie collects information in an anonymous form. This cookie expires when you close your browser.

What happens if cookies are disabled? 

It depends on which cookies you disable, but the site may not operate correctly if cookies are switched off. 

If you only disable 3rd party cookies you will not be prevented from making purchases on this site. 

If you disable all cookies you will be unable to complete a purchase on this site. 

Adjust Cookie Settings 

Internet Explorer 

  1. Click the Tools button, and then click Internet Options. 
  2. Click the Privacy tab, and then, under Settings, Advanced and choose how cookies are handled. 
  3. and then click OK. 


  1. Goto Safari -> Preferences 
  2. Click the Privacy tab and choose how cookies are handled. 
  3. and close preferences. 

Google Chrome

  1. Click the dotted line in the browser toolbar. 
  2. Select Settings -> + Show advanced settings. 
  3. Select Privacy -> Content Settings... 
  4. Select how cookies are handled. 
  5. and then click Finished. 


  1. Select Tools -> Options, or the Menu Button -> Options 
  2. Select Privacy panel 
  3. Set Firefox will: to Use custom settings for history. 
  4. and choose how cookies are handled 
  5. and then close the preferences page. 

Website Privacy Statement 

Use made of the information Suttons Group may use the information we receive and/or collect about you to: 

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. Where we are processing personal data we have obtained via the Website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by contacting us via the following webpage: Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit. 

If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by emailing us on or calling Head Office on 0151 420 2020. 

How safe is your information? 

Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. We use industry leading secure server technology that implements Secure Socket Layering (SSL) to protect your details which is the industry standard for encryption and enables millions of secure online transactions on a daily basis. 

We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk. 

Data Retention 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. 

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

International and third-party transfers 

We do not transfer your personal data outside the European Economic Area (EEA). However, if you click on a third-party link, we will have no control over where your data is transferred and you should check the privacy policy of that website. 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 

Disclosure of your information 

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including: 

Please note we may need to disclose your personal information where we: 

Your rights in respect of your data 

If any of the information you provide to us via the Website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to access or make any changes to your information, please contact us by emailing:

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. We will process your request free of charge. 

If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner's Office. Contact details for the ICO can be found at

If you have any further queries or comments on our Privacy Policy, please contact us by emailing:


Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. 

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. 

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. 


Internal Third Parties 

Other companies in the Suttons Group acting as joint controllers or processors and who are based in the UK and provide IT and system administration services and undertake leadership reporting. 

External Third Parties 


You have the right to: 

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.