Global Customer Experience Manager

The role provides dedicated commercial support for the development of all sales related processes in respect of the implementation of Suttons’ new Salesforce Transport Management System (TMS) solution).  

The role will ensure the customer quote and sales processes are designed to seamlessly integrate into the order management and billing processes that will be delivered through our Salesforce platform as part of a TMS replacement program. As a core part of the role, the selected candidate will be a required to define, build and implement a global inside sales operating structure.